Be careful, online purchases must be a positive experience, we try to make that happen. Your trust is our future
- Safe shipping: with express courier UPS - GLS - DHL - TNT according to delivery area.
- Fast shipping: In 24/48 * hours our logistics center processes the order and proceeds to the shipment.
- Cheap shipment: our shipping starts at 8,90 € ** for any weight and is FREE in Italy for orders over 100 €, in Europe union (UE) for orders over 250 €.
Our courier service offers automatic tracking; As soon as the ordered product is shipped you will automatically receive an e-mail with the data and the location of the neck.
To get information about your neck you must contact the courier as indicated in the mail you received on shipment. Our customer service will provide you with any required information, to contact you only by accessing the link sent by email at the time of shipment.
* Order processing times are about 1/3 working days from the time the payment is received, delivery times depend on the carrier, averaging about 24/48 hours.
* Warning: if purchased products are unavailable (see availability), waiting times may extend from 2/3 days to 15/20 working days.
** The shipping cost is calculated at the time of purchase and can be seen before payment, and also includes the packaging costs (the boxes are reasonably sized and the items are well protected); Particular attention will be paid to fragile objects.
Since it is a remote sale, the customer can not see the merchandise, with the return you have the opportunity to view the products and return them if you do not like it.
We pay great attention to the customer and we want to make your shopping experience enjoyable and fun, as well as quick and easy.
For this reason, if our products do not like the return, we will be under our care because we are confident that our products will surely be of your own!
However, the goods purchased can be returned within 14 days from the date of delivery; The products made must be intact and not spoiled, used, tested, assembled or tested and, where appropriate, the packaging should be reusable and not damaged.
Before making the order you will need to report it by mail (info@srtfactory.com) or This MODUle .
The products must be accompanied by a receipt or transport document; Returns without documentation, unapproved or incomplete goods will not be accepted.
For information or questions contact info@srtfactory.com
Are not you convinced? Do you have doubts? Do not worry, contact our service and we will be happy to assist you. We will respond shortly to your questions.
Here is our mail: info@srtfactory.com
Or contact form CONTact
A reliable and reliable site offers only payment formulas that ensure a simple, secure, and fast transaction.
Our site presents the SSL security module (see Https link before our domain or internet address) with the SECURE inscription with green padlock.
This means that our domain is verified, guaranteed and secure.
We only use guaranteed payment methods for the benefit of the customer.
You can pay by using the following methods at srtfactory.com:
- Credit card combined with a paypal account: use your credit card, enter your details on paypal and pay with this method, is secure and guaranteed by paypal, the most used payment system in the world. If you want more information please click here and visit paypal
- Paypal: The most used method in the world to make 100% secure online payments, protects the buyer from all kinds of fraud while protecting his interests, this has made paypal the world's leading online transaction, here you can See the paypal site.
- Bank Transfer: This is a simple but not fast payment method, on average it takes 48/36 hours for the credit to be credited. It has a cost of € 7.50 to add to the total.
GOOD FUN
SRT and ND Industries S.r.o. They put great care on the environment, our packages and our packaging are minimalistic. We do not believe in packing, our products are packaged in a simple way, we put nothing more than we do not feel necessary.
This practice greatly reduces the environmental impact and cost of the product for the end customer, which therefore pays only the quality and not the cardboard it throws!
We also use recycled material for all packaging.
If you want to find out more about our environmental / economic policy on packaging click here